Shopping Information
To place an order, simply browse our online store and add the desired items to your shopping cart. Proceed to the checkout page, where you'll enter your shipping and payment details. Once confirmed, your order will be processed, and you'll receive a confirmation email.
We accept payment methods, including credit/debit cards (Visa, MasterCard) Easypysa and other secure online payment gateways.
- Currently, we don't offer internationaal shipping, But we are expanding our bussiness to serves in abroad soon.
- we start serving in abroad from next year (2025). [Inshaallah.]
- Shipping times depend on your location and the shipping method chosen. Generally, we strive to process orders within 1-5 business days, but actual delivery times may vary. During checkout, you'll be provided with an estimated delivery date.
Yes, we offer customization for bulk or gift orders. Please contact us at [Sultansorganics1@gmail.com] or on whatsapp [0310-8717666] for details.
Payment Information
We accept various payment methods, including credit cards, debit cards,COD and easypya payment gateways.
Our payment acoounts are mentioned below:
- MEEZAN BANK: 12560109999111
- EASYPYSA: 0333-186 6070
- Cash on delivery
- Yes, we take the security of your payment information seriously. Our website uses encrypted connections (SSL) to protect your personal and payment details, ensuring a safe and secure transaction.
You can reach us via email at [Sultansorganics1@gmail.com] or WhatsApp at [0310-8717666]. We’re happy to assist with any questions or concerns.
Refund eligibility depends on the nature of your purchase and our refund policy. If you believe you are entitled to a refund, please refer to our Returns & Refunds page or contact our customer support for assistance.
Order & Returns
Order processing times may vary depending on the product and its availability. In general, we strive to process orders within 1-3 business days. However, during peak seasons or special promotions, processing times may be slightly longer.
Our return policy allows you to return eligible items within a specified period from the date of delivery. To be eligible for a return, the item must be in its original condition, unused, and in the original packaging.
Yes, we offer exchanges for eligible items. If you wish to exchange an item for a different size, color, or variant or any other issue, please contact our customer support team for assistance.